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Return Policy

Disclaimer
We are a new and small business. We will look at every situation carefully and try to resolve it quickly. Please understand we do not have thousand nor hundreds of employees so it might take us a little longer to get back to you. We also cannot offer full-refunds just on a request - we will look at every situation and try to be as fair as possible. Thank you for understanding.

Need To Return An Item?
Did you order the wrong size? Forgot to read the size chart? Are unhappy with the order and would like to return it. Please email us at Support@LovingTheMusicStore.com explaining your reason for the return. Our team will respond to you within 2 business days acknowledging your email giving you the OK for you to ship your order to the address below.

LovingTheMusicStore.com
115 W. California Blvd, #1049
Pasadena, CA 91105

Please note there is a $5-$20 re-stocking fee depending on the item that will be deducted from the refund. If you would like to exchange it, we will do so once we process a simple S&H fee.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Support@LovingTheMusicStore.com and send your item to:

LovingTheMusicStore.com
115 W California Boulevard # 1049
Pasadena CA 91105

We will do our best to work with you and make you, our customer, happy. Please be aware that an additional shipping fee will be charged for the new order.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate and or discount code will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Please refer to the above sections for additional information about our Refund Policy.

All returns should be mailed to:
LovingTheMusicStore.com
115 W California Boulevard # 1049
Pasadena CA 91105

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the re-stocking fee will be deducted from your refund. We will do our best to work with our customers to come to a fair and equitable understanding.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $20 usd, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Thank you.